Chris Voss is a former FBI hostage negotiator who has crafted his decades of real-world experience into masterful negotiation techniques. His career in the bureau involved taking charge of high-stakes negotiations, where he learned the art of negotiating under pressure. Chris has taught negotiation in universities and trained law enforcement officers, proving that his methods can be applied beyond crisis situations to everyday life and business. He now shares his expertise with a wide audience, aiming to transform the way we communicate to achieve our goals.